Terms and Conditions

Scope

1.1 Thank you for visiting our Website (the ‘Site’). These Terms and Conditions apply to those who use this Website and the services that it provides, including without limitation information, links to other web sites and access to news, articles and any other information contained within the Site.
1.2 Brentwood Hire (‘we’, ‘us’, ‘our’) may amend these terms at any time by posting the amended terms on our Site. All amended terms shall be effective when posted on the Site. If you do not agree with the Terms and Conditions please do not use the Website.

Content

2.1 The utmost of effort is recorded in providing accurate information. We accept no legal responsibility for the accuracy of information presented on the website. Please use contact information for confirmation of details or availability.
2.2 Advertisements, trade and business information are listings only and NOT recommendations.

Indemnity

3.1 You agree to defend, hold harmless, and expeditiously indemnify us from any and all liability, claim, loss, damage or expense arising out of your breach or violation of any covenant contained in this Policy, or resulting from your use of the service.
3.2 You agree to indemnify and hold us harmless from any claim or demand made or incurred by any third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party relating to your use of the Service.
3.3 You agree to waive and hold us harmless from any claims relating to any action taken by us as part of an investigation into a suspected violation of this Policy or as a result of its conclusion that a violation of this Policy has occurred. Therefore, you cannot sue or recover any damages whatsoever from us as a result of the decision to remove material from our server, or to suspend or terminate your account.
3.4 You may not transfer any rights or obligations you may have under this Agreement without our prior written consent. We reserve the right to transfer this Agreement or any right or obligation under this Agreement without your consent.

Refund Policy

4.1 Brentwood hire will refund the client, if we have made an error, or where a double booking has been made, by the same method of payment that was used to pay for the booking or event.

4.2 A refund will be issued within 14 days of the confirmation of the refund.

4.3 A cheque refund will only be made payable to the person who made the previous payment.

4.4 Any credit/ debit card refund will be issued on to the card used at "Point of Sale"

4.5 Brentwood Hire reserves the right to amend this policy at its own discretion.

Cancellation Policy

5.1 If, for any reason you cancel your booking up to 7 days prior to your booking, you will lose the 50% deposit paid.

5.2 If you have made full payment for your booking and you cancel your booking up to 7 days prior to event date then you will be refunded 50% of your total booking, with the 50% deposit forfeited as per 5.1

5.3 In the event your booking or event is cancelled up to 1 day before the event, you will lose 75% of the booking value.

5.4 In the event that the booking or event is cancelled on the date of the event or booking, Brentwood Hire reserve the right to with hold the full balance and also, if Brentwood incur any addition costs, we may, in exceptional circumstances claim such expensive back from you as the client.

5.5 In all cases above, the refund policy will apply

Privacy Policy

6.1 Please see our privacy policy.

6.2 Your booking details and personal details will be held on file, such as Name, address, pick up locations and other venue times and dates. Only Authorised personnel will be able to view these details and they will be held on file for 6 months from your event date, before being destroyed.

6.3 Where a customer/ client take’s the option to pay via credit or debit card, those details will be processed via our payment system with PAYPAL UK in a secure way. These details WILL NOT be saved on file either electronically or on written file.

6.4 Brentwood Hire don’t save your credit/ debit card details in any way.

Product/ Price List

7.1 Brentwood Hire products are Rolls Royce Phantom car hire with Chauffeur Services, and or Range Rover Sports Supercharger, self drive or chauffeur serviced.

7.2 Brentwood Hire tailor make all packages to suit your needs, so don’t display such prices on the web site.

7.3 Brentwood Hire has a minimum hire/ cost time of 2 hours.

7.4 Brentwood Hire include all costs in our quoted charges, including- Car hire cost, VAT, Chauffeur, Fuel, Insurance and any addition features we add to your package. There are no hidden extras.

7.5 Customers can not purchase or buy our services online, bookings must be made by contacting Brentwood Hire and filling in a booking form and returning this with payment via the following methods:

• CHEQUE- Made Payable to "BRENTWOOD".
• CASH- By arrangement with Head office.
• DEBIT CARD- Contact office to make payment.
• CREDIT CARD- Contact office to make payment.
• BANK TRANSFER- By arrangement with head office.

7.6 All Bookings must be paid for before commencement of bookings, 50% deposit paid to secure the booking and then final balance paid before start of booking or 6 weeks prior to event date which ever is sooner.

Head Office/ Registered office

Our Head Office is:

Brentwood Hire (NW)
71-73 Long Street
Middleton
Manchester
M24 6UN

Tel: 0161 643 7631